
| $31B Insurance Company: Assessed growth and operational improvement opportunities across every element of the business model to leverage size and scale, while controlling premiums
| Business | Focus | Ops | | | IT | Focus | | Org | | | Innovation / R&D | Focus | $12B Insurance Brokerage and Consulting Firm: Started new strategy organization. Created corporate and technology strategies; led business and IT strategy team to identify net new value chains/business models, customer channels and product/services. Led team in global process assessments to support cost reductions in IT, HR, Finance and other back-office functions. Developed a global IT organization, eBusiness IT strategy, technology blueprint, governance model and metrics/ROI measures to prioritize / rationalize >300 projects. Guided multiple business/technology teams in “deep dives” improvement areas: Business Intelligence (BI), Supply Chain Management (SCM), Knowledge management, CRM, ERP, security, portal, & middleware. Presented and obtained buy-in for new strategic Exchange.com ECN/ATS vision to industry groups, technology forums, business leaders, and executive leadership globally; developed strategic partnerships with key companies/organizations (ACORD, competitors, dot-coms, etc.) Results were >$1B in Operating Income / year | Business | Focus | | Ops | X | | IT | Focus | | Org | X | | Innovation / R&D | Focus |
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