
| Web-Based Search Company: Identified “strategic control point” for differentiation. Also, identified key products/services that would aid in becoming profitable. This included identifying customer value propositions, business models as well as operational models that would support the future state differentiated products/services model
| Business | Focus | Ops | | | IT | Focus | | Org | | | Innovation / R&D | Focus | Web-Based Retail Company: Assessed IT architecture; identify IT architecture and roadmap based on scale, extensibility and functionality that would need to be implemented to support the future state strategy
| Business | Focus | | Ops | X | | IT | | | Org | | | Innovation / R&D | Focus |
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